Fees & Cancellations

Payment

• Payment is due on the day of each session, once the session has taken place, by bank transfer. I’ll give you the details when we arrange your first session.
• I don’t take payment in advance or for blocks of sessions.
• There is no set number of sessions, and no commitment beyond the session you are booking.

Cancellations & missed sessions

• If you need to cancel or rearrange, please give me as much notice as possible, and at least 24 hours where you can.
• Sessions cancelled with less than 24 hours’ notice, or missed without contact, are charged in full, as the time has been kept especially for you.
• If you miss two sessions in a row without contacting me, I will assume you would like to end our work together and will close your file. You are always welcome to get in touch if you would like to start again.
• If I ever need to cancel or rearrange – for example, due to illness or holiday – I will give you as much notice as I can and offer an alternative time. You will never be charged for a session that I cancel.